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LH20201
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Sprocket

HP Recommended
Sprocket 200

I had my sprocket for at least for 5-6 days now and it’s not charging. Can someone tell me what to do?? 

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Echo_Lake
HP Support Agent
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@LH20201

Thank you for posting on HP Support Community.

 

Don't worry as I'll be glad to help, I have a few troubleshooting steps we could try to fix the issue:  

  • Step 1: Let the printer cool. The battery might not charge if it is too warm, above 40º C (104º F). ...
  • Step 2: Charge the printer. The battery might not have enough power to turn on. ...
  • Step 3: Reset the printer. ...
  • Step 4: Service the printer.

Click here: HP Sprocket 200 Printers - Blinking Red Charging Indicator Light to complete the troubleshooting steps.
 

Hope this helps! Keep me posted for further assistance.
Please click “
Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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