• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Do you need to install your printer? Click here for tips and tricks!
HP Recommended
Other

I have a sprocket printer 200 and it has a steady red light when i turn it off. It does not go away.

It is charge and i tried to reset it and is still the same.

what should i do?

1 REPLY 1
HP Recommended

Hi @Fmc1,

 

Welcome to the HP Support Community

 

I understand you are facing an issue with your HP Sprocket 200. Not to worry I will help you to get a resolution to resolve the issue.

 

If the red light is steady that indicates the printer needs to cool down.

 

Please follow the steps mentioned in this document: HP Sprocket 200 Printers - Red Charging Indicator Light
 

Hope this helps! Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!


ANAND_ANDY
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.