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Nevedev
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Message 1 of 2
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Very poor print quality

HP Recommended
Z3Z91A
iOS 12 - 12.0.1

My sprocket is printing very poor quality photos. They are blurry and are off colour. I have followed all the steps to try to fix it like updating the firmware and using real zinc paper but the quality is still very poor.

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senan6806
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Message 2 of 2
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@Nevedev

 

A warm welcome to HP Support Community!

Since you have tried all possible steps available in this document, I'm afraid, it's a possible hardware failure. Please call HP Support to obtain all available repair/replacement options. You may use the following steps to contact your regional HP Support:

1) Click on this link.

2) Select your product type below.

3) Enter the serial of your device. 

4) Select the country from the drop-down. 

5) Select the chat or get phone number options based on your preferences. 

6) Fill the web-form and proceed further.

Have a great day!

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!
Have a great day!

 

 

Senan6806


I am an HP Employee

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