bluetooth connection to Windows 10 PC

[wkorfitsen]

Hi togehter,

I've treid to connect my windows 10 pc to the HP sprocket plus printer via bluetooth. However, I'm now asked to provide the PIN for the printer. Where can I find this PIN? A simple pairiing is somehow not possible

Thanks for your support

[Echo_Lake]

@wkorfitsen
Thank you for posting on the HP Support Community.

I see that you're experiencing a passkey PIN issue while connecting HP sprocket printer, 
Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:

• When was the last time it worked fine?

Meanwhile, you can try this:

When a list of detected devices appears on the computer display of the BLUETOOTH device, select “HP sprocket printer.” If a passkey* prompted to enter “0000 or 1234"

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.