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bluetooth connection to Windows 10 PC

HP Recommended
HP Sprocket Plus
Microsoft Windows 10 (32-bit)

Hi togehter,

I've treid to connect my windows 10 pc to the HP sprocket plus printer via bluetooth. However, I'm now asked to provide the PIN for the printer. Where can I find this PIN? A simple pairiing is somehow not possible

Thanks for your support

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HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

Thank you for posting on the HP Support Community.


I see that you're experiencing a passkey PIN issue while connecting HP sprocket printer, 
Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:

  • When was the last time it worked fine?

Meanwhile, you can try this:

When a list of detected devices appears on the computer display of the BLUETOOTH device, select “HP sprocket printer.” If a passkey* prompted to enter “0000 or 1234"


Please click Accept as Solution if you feel my post solved your issue, it will help others find the solution.

I am an HP Employee

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