• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Do you need the WPS PIN to connect your printer? Click here for tips and tricks!
Locked

‎09-29-2016 07:47 PM

HP Recommended
Product: sprocket
Operating System: iOS

what is the purpose of the smartsheet?  the printer does not seem to care if I use it or not.

Tags (2)
1 ACCEPTED SOLUTION

Accepted Solutions

‎09-29-2016 11:19 PM

HP Recommended

Hello @markdav_is -

 

Thanks for your post. The blue Smartsheet calibrates the printer to each specific pack of HP ZINK paper.  Additionally, it helps to remove any dust or debris from the paper path that may impact print quality. 

 

Overall, using the Smartsheet will ensure you're getting the best print quality out of your Sprocket printer. As you said, you're able to still print without loading it, but your print quality won't be tuned to the specific paper variances that can occur from pack to pack. 

 

For more information, see the Sprocket user guide here:  http://hpsprocket.com/sprocket-userguide.pdf

 

Hope that helps...

***I am an HP employee***

The comments above represent myself and do not reflect the opinions of HP.

If my post solved your issue, please click "Accepted Solution" on the post . To show appreciation for my help, please click the "Thumbs Up Icon" below! Thank you 🙂

View solution in original post

Tags (2)
Was this reply helpful? Yes No
2 REPLIES 2

‎09-29-2016 11:19 PM

HP Recommended

Hello @markdav_is -

 

Thanks for your post. The blue Smartsheet calibrates the printer to each specific pack of HP ZINK paper.  Additionally, it helps to remove any dust or debris from the paper path that may impact print quality. 

 

Overall, using the Smartsheet will ensure you're getting the best print quality out of your Sprocket printer. As you said, you're able to still print without loading it, but your print quality won't be tuned to the specific paper variances that can occur from pack to pack. 

 

For more information, see the Sprocket user guide here:  http://hpsprocket.com/sprocket-userguide.pdf

 

Hope that helps...

***I am an HP employee***

The comments above represent myself and do not reflect the opinions of HP.

If my post solved your issue, please click "Accepted Solution" on the post . To show appreciation for my help, please click the "Thumbs Up Icon" below! Thank you 🙂
Tags (2)
Was this reply helpful? Yes No

‎02-23-2019 06:40 AM

HP Recommended
@markdav_is wrote:

what is the purpose of the smartsheet?  the printer does not seem to care if I use it or not.

 

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.