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Locked

‎12-13-2022 06:40 AM

HP Recommended
Product: HP Chromebook - 14a-na0503sa

The laptop not powering on

Category:
3 REPLIES 3

‎12-17-2022 03:36 AM

HP Recommended

Hi @zack27zack,

 

Welcome to the HP Support Community. 

 

I'd like to help!

 

To be able to answer you effectively, we need some information.

 

How old is the laptop? Did you check, if the battery and ac adaptor working okay?

Meanwhile, follow the steps from this document here and see how it goes.

 

Hope this helps! Keep me posted for further assistance.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Elohi_NR
I am an HP Employee
Was this reply helpful? Yes No

‎12-21-2022 03:24 AM

HP Recommended

Hi @zack27zack,

 

Hope I was able to fix the issue. If you need further assistance, feel free to reach out to us. 

 

Give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers and did reply to you!

Elohi_NR
I am an HP Employee
Was this reply helpful? Yes No

‎12-23-2022 03:35 AM

HP Recommended

Hi @zack27zack,

 

As we did not hear from you, I'll be closing this case for now. If you need further assistance, feel free to reach out to us

Elohi_NR
I am an HP Employee
Was this reply helpful? Yes No
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