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Abhimanyu1
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HP laptop 15-da0327TU, Bought last year " SHIFT Key is not working"

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HP laptop 15-da0327TU , productId - 5AY25PA#ACJ

I have bought this HP laptop 15-da0327TU  last year April 2019. After 10 months Its SHIFT key stops working. So everytime I have use virtual keyboard.

Please solve this issue ASAP , it's out of warranty now.

 

Thanks

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KrazyToad
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@Abhimanyu1


Welcome to HP Community

 

I have gone through your Post and would like to help

 

Please run a Keyboard Test to confirm the hardware functionality

 

- Hold the power button for at least five seconds to turn off the Notebook.
- Turn on the computer and immediately press Esc repeatedly, about once every second. 
- When the menu appears, press the F2 key.
- On the main menu, click Component Tests and Keyboard

 

If the Test fails please contact HP Support in your region for Service Options

 

1) Click on this link - www.hp.com/contacthp/ 
2) Select your product type below.
3) Enter the serial of your device. 
4) Select the country from the drop-down. 
5) Select the chat or get phone number options based on your preferences. 
6) Fill the web-form and proceed further.

 

Thank you

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.


 

KrazyToad
I Am An HP Employee

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