HP pavilion 22xi monitor black screen

[R0sa]

i have a HP 22xi Pavilion led monitor. i have the problem with this link.  https://h30434.www3.hp.com/t5/Desktops-Archive-Read-Only/HP-pavilion-22xi-backlit-monitor-goes-black... The technical service in my country said that the product does not have spare parts and they cannot provide technical support. He recommends that I go to the private technical service. If HP can't support it, who can? Is this monitor trash?

[Echo_Lake]

@R0sa

Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help,
I understand your HP Monitor is not working correctly and you are unable to locate the parts or service. 

I'm sending out a private message to assist you with the next course of action. Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage
 

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

[R0sa]

@Echo_Lake

please make sure you send a message! because there is no notification or message on my screen or in my mail.

[Echo_Lake]

@R0sa

Thank you for posting back.

I have sent you a private message with a set of instructions to perform a reset.