How do I get my HP printer 6000 connect to the internet, it keeps saying "internet is disconnected"?

[Mary_1999]

(edited)

[Max3Aj]

@Mary_1999, Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 

If your HP ENVY 6052 All-In-One Printer is showing "Internet is disconnected", it usually means the printer is not connected to your Wi-Fi network. Here's a step-by-step guide to help you get it connected:

Restart Devices

• Restart your printer, router, and computer or mobile device.
• Wait for the router to fully power up before proceeding.

Connect Printer to Wi-Fi

You can use the HP Smart app or the printer control panel:

Option A: Using HP Smart App (Recommended)

1. Download the HP Smart app on your phone or computer.
2. Open the app and tap “+” to add a new printer.
3. Follow the on-screen instructions to connect the printer to your Wi-Fi network.

Option B: Using Printer Control Panel

1. On the printer, press and hold the Wireless button (📶) and the Cancel button (❌) together for 5 seconds. This resets the wireless settings.
2. Press the Wireless button again to start Wi-Fi setup mode (the light should blink).
3. On your computer or phone, go to Wi-Fi settings and connect to the printer’s temporary network (e.g., HP-Setup-XXXX).
4. Open a browser and go to http://192.168.223.1 to access the printer’s setup page.
5. Select your home Wi-Fi network and enter the password.

Confirm Connection

• Once connected, the wireless light on the printer should stop blinking and stay solid.
• You can also print a Wireless Network Test Report from the printer to confirm.

Update Firmware (Optional but Recommended)

• Use the HP Smart app or go to HP Software & Driver Downloads to check for firmware updates.

You may refer to this document - HP printer is offline or unavailable | HP® Support

>Troubleshoot a Wi-Fi connection to an HP printer | HP® Support
 

I hope this helps. 

Take care and have a good day. 

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Max3Aj

HP Support