Lapa op Network issue

[Zeny13]

Hello, My Hp Laptop got disconnected from Wifi and I am unable to put it back why? Wife doesn’t show up anywhere for me to connected back

[Sneha_01]

Hi @Zeny13 

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

If your HP laptop has disconnected from Wi-Fi and you can't see the Wi-Fi network (WIFI) in the list of available networks, it could be due to several reasons such as network settings, software issues, or hardware malfunctions. Here are several troubleshooting steps to help you get reconnected:

1. Check the Wi-Fi Router and Connection

• Verify the Router is On: Ensure that your Wi-Fi router is turned on and working. Check if other devices (like your phone or other computers) can connect to the Wi-Fi network. If other devices are not connecting either, restart your router.
• Restart the Router: Unplug your router for 30 seconds and then plug it back in. This can help refresh the connection.

2. Check Wi-Fi Settings on Your HP Laptop

• Enable Wi-Fi on Your Laptop: Sometimes, Wi-Fi may have been accidentally turned off. Ensure that Wi-Fi is enabled on your HP laptop:
  • On most HP laptops, press F12 (or the Wi-Fi key, usually with a wireless symbol) to turn Wi-Fi on/off.
  • Alternatively, go to Settings > Network & Internet > Wi-Fi and ensure that Wi-Fi is turned on.

3. Forget and Reconnect to the Wi-Fi Network

• Go to Settings > Network & Internet > Wi-Fi > Manage Known Networks.
• Find your Wi-Fi network in the list, click it, and choose Forget.
• Then, restart your laptop and reconnect to the Wi-Fi network by selecting it from the available list and entering the password.

4. Check Wi-Fi Adapter in Device Manager

Your laptop may have a problem with its Wi-Fi adapter. You can check it in Device Manager:

• Press Windows + X and select Device Manager.
• Expand the Network Adapters section, and look for the Wi-Fi adapter (e.g., Intel, Broadcom, Realtek).
• If you see a yellow triangle or an error, this indicates a problem with the driver.
• Update the Driver: Right-click on the adapter, select Update Driver, and choose Search automatically for updated driver software.

5. Run Windows Network Troubleshooter

Windows has a built-in network troubleshooter that can help identify and fix common connection problems:

• Right-click the Wi-Fi icon in the taskbar and select Troubleshoot problems.
• Follow the prompts to let Windows automatically diagnose and fix network issues.

I hope this helps.

Take care and have a good day.

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

Rachel571

HP Support