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HP Recommended

Here’s a professional draft you can use to contact **HP Support** regarding your laptop:

***

**Subject:** Help Request – Laptop Not Turning On (Purchased 4 Months Ago)

Dear HP Support Team,

I am writing to request assistance with my HP laptop, which I purchased approximately 4 months ago. Unfortunately, the device is not turning on despite multiple attempts.

Details of the

hp laptop victims
- Serial Number: <Do not include the product serial number or any private information>
- Date of Purchase: APRIL 16
- Issue: The laptop does not power on when pressing the power button. I have tried basic troubleshooting steps such as checking the charger, ensuring proper power supply, and attempting a hard reset, but the issue persists.

Since this device is still under warranty, I kindly request your guidance on the next steps for diagnosis, repair, or replacement.

Please let me know how I should proceed.

Thank you for your support.

Dileep gh

<Do not include the product serial number or any private information>

 

1 REPLY 1
HP Recommended

 

  • Turn on the computer by holding the power button down for 20 full seconds then release.
  • Press the Power button one more time (if necessary) to start the computer.
  • Tap the ESC key about once a second after you see the LEDs on the keyboard flash.
  • Press F2 to run diagnostics: (v) 2.6 or later is recommended.



Makes sure you can pass the memory and disk test. If you still cannot power up then check warranty

 


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