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‎02-14-2026 01:33 AM

HP Recommended

Monitor not working

1 REPLY 1

‎02-16-2026 03:01 AM

HP Recommended

Hi @1N254001Q2 

 

Welcome to the HP Support Community! We're here to help you get back up and running.

 

Got it — before jumping into troubleshooting, let’s narrow things down so I can understand the situation clearly. A monitor issue can stem from the display itself, the cables, the connected device, or even power supply. 

 

To isolate the problem, I’ll need some details from you:

  • Product specifics: What’s the exact model of your monitor?
  • Setup context: Which device is it connected to (desktop, laptop, docking station)?
  • Connection type: Are you using HDMI, DisplayPort, VGA, USB-C, or something else?
  • Power status: Does the monitor’s power light turn on at all?
  • Symptoms: Is the screen completely blank, showing “No Signal,” flickering, or displaying distorted visuals?
  • Recent changes: Have you updated drivers, changed cables, or moved the monitor recently?
  • Testing attempts: Have you tried connecting it to another device or swapping cables?

 

Once I have this information, I’ll be able to guide you step by step toward isolating whether it’s a monitor fault, a cable/connection issue, or something with the computer itself.

 

Can you share these details about your setup and what exactly happens when you power on the monitor?

 

We're looking forward to helping you get back up and running! 

 

Regards, 

Hawks_Eye

 

Note: Do not share any of your personal information in public, such as serial number, phone number, email ID, etc.

I'm an HP Employee.


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