Order waiting stock

[Shaymaa2]

Hello, I ordered a laptop from HP and the estimated delivery was yesterday 22nd September. I checked the status and it says waiting stock. How long will it take then to get it delivered because I need the laptop by Monday atleast, I have university and i need it for PowerPoints. If it's not in stock then why put it available on the website? If it doesn't come by Monday I will cancel the order and buy from somewhere else. 

[Dragon-Fur · Accepted solution]

@Shaymaa2 

Welcome to the HP Community --

Unfortunately,  we cannot tell you when an order will arrive.

We cannot explain or defend why the HP Store does anything -- good or bad -- we are a user forum.

Based on experience in my region (USA), if the product is not in shipment by today, it won't get there by Monday.

This is certainly based on our regional shippers -- they can be very fast but not magic.

True -- If you have a "drop-dead" schedule, you must do what is necessary in your situation.

Based on experience in my region -- there is a limit to how and when you can cancel an order.

What?  If the order is already processed past a certain point, you might not be able to cancel.

Best contact the Store Customer Service and ask for help at the source.

HP Store Customer Service - Examples

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Product Returns – USA

Includes Chat (where available) and phone number contact

 HP.com Returns - USA

OR

 HP Store - UK - Customer Service - Contact the Store

Under “I’m looking to buy…” > Select Home Products

Under “I would like to…” > Select Contact a product specialist before I buy

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[Shaymaa2]

Ok, thank you. I will just wait for the order then, I hope it doesn't take more then a month cause I will have to eventually start doing my coursework.

[Dragon-Fur]

@Shaymaa2 

You are welcome.

School work -- at any level -- is stressful enough.  Smiling.

Hopefully you will get the delivery before you are crazy from waiting.

Good Luck - 

Thank you for participating in the HP Community --

People who own, use, and support HP devices.

Click Yes to say Thank You

Question / Concern Answered, Click my Post "Accept as Solution"