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- HP Community
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- Pc dont support windows 7

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12-20-2021 03:01 AM
i tried to install windows 7 on my hp laptop hp model 15-bs634TU.
as this laptop memory is very low and dont support external memory or ram.
but when i go for boot it shows error.
when i off the legacy shows error message. when i on the lagacy boot screen not loading. full screen black.
12-23-2021 09:11 AM
@kamrulkarbon -- is this your computer: HP Notebook - 15-bs634tu Product Specifications | HP® Customer Support
It was factory-loaded with Windows 10 Home Single Language 64.
and has a (slow) 5400 RPM disk-drive, and 4 GB of DDR4 RAM.
HP probably will not have device-drivers for Windows 7 for this hardware.
So, installing Windows 7 will not be a satisfactory experience.
I recommend that you upgrade your HDD to a SSD -- up to 5 times faster input/output.
Open the Windows "Task Manager"< and switch to the "Performance" tab.
Does the display show that more than 50% of your 4 GB of RAM is being used?
If so, then an upgrade to 8 GB of RAM will increase the computer's performance.
12-24-2021 01:33 AM - edited 12-29-2021 09:33 PM
@kamrulkarbon -- there is one ram slot. i also want to know can i add ssd and ram extra or upgrade ram. if ram upgrade is possible, then how much ram this pc supports?
You must remove the current stick of RAM, and insert a higher-capacity stick of RAM.
Access: www.crucial.com and run the "configurator" to tell you the maximum RAM for your motherboard, and to identify which RAM (manufactured by CRUCIAL) will be compatible.
> i also want to know can i add SSD ...
It depends.
For a desktop computer, there usually is an empty "drive-bay" for an SSD to be mounted.
For a laptop, you usually have to remove the current disk-drive, to make room for an SSD to be connected.
12-26-2021 12:23 PM - edited 12-26-2021 12:26 PM
Hi@kamrulkarbon,
Welcome to HP Community!
I have gone through your post and would like to help
As per the Service Guide, the Notebook supports up to 16GB of RAM
Maintenance and Service Guide HP Notebook - 15-bs634tu link
Hope that answers your question and you have a great day!
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
12-29-2021 09:35 PM
@kamrulkarbon -- when i go for boot it shows error
What error-message is displayed?
Very much, I doubt that adding RAM, or changing to a SSD will "solve" the error.
12-30-2021 06:29 PM
@praveenbv -- when i go for boot it shows error
If it does not boot, then one cannot run Windows Update, unless one moves the disk-drive to a different computer, and boots that computer from the disk-drive.
Without the exact & complete text of the error-message, I am reluctant to try a BIOS UPDATE -- which is not a "magic wand" to cure many issues.
01-02-2022 05:15 PM
We have done the basic troubleshooting as per the installing the operating system computer .hence the Operating system is obsolete its end of support Life