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Locked

‎11-14-2024 03:16 AM

HP Recommended

HP Elitebook 8470p 

 

My bios is locked, how can HP help me reset my bois password

 

note: i only have 3 recovery options, when pressing F9 for boot 

 

HD boot

Ethernet boot

Network boot

 

 

I cant boot from dvd or usb

 

Kept you waiting, huh
1 ACCEPTED SOLUTION

Accepted Solutions

‎11-14-2024 09:17 AM

HP Recommended

Hey @Anwar333,

 

Thank you for visiting the HP Support Community.

 

According to the Community's Rules of Participation:

 

4d. No posts shall include instructions/directions intended to bypass or subvert security mechanisms such as lock screens, BitLockers, BIOS lock, passwords, fingerprint/biometry scanners, PINs nor any other safety measures.

 

Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region. 


For cases related to BitLocker issues, please contact Microsoft Support.


Regards,

View solution in original post

Was this reply helpful? Yes No
1 REPLY 1

‎11-14-2024 09:17 AM

HP Recommended

Hey @Anwar333,

 

Thank you for visiting the HP Support Community.

 

According to the Community's Rules of Participation:

 

4d. No posts shall include instructions/directions intended to bypass or subvert security mechanisms such as lock screens, BitLockers, BIOS lock, passwords, fingerprint/biometry scanners, PINs nor any other safety measures.

 

Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region. 


For cases related to BitLocker issues, please contact Microsoft Support.


Regards,

Was this reply helpful? Yes No
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