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‎01-20-2024 12:05 AM

HP Recommended
Operating System: Other

Hello! About a month ago I knocked over a glass of water onto the left side of my HP envy x360. It didn't do anything at first so I just decided to -stupidly- just leave it on for 1 hour untill I turned it off for about 8 hours. I turned it on for about 30 minutes then turned it off for another 8 hours and when I came back to check, the power button light was on, but the screen was black, so i just decided to put it in rice. Later, I realized the rice would damage the laptop so I just left it to dry and see if anything would fix itself and I sometimes would charge it to see if it works but it didn't do anything.

 

Thank you very much to anyone who can help.

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1 REPLY 1

‎01-22-2024 08:20 AM

HP Recommended

Hi @BulgariaIsCool,

 

Welcome to HP Support Community.  

 

Thank you for posting your query, I will be glad to help you.

 

Due to limited support, I would request you contact our HP Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link.

 

https://www.hp.com/contacthp/

 

Please feel free to contact us here anytime you need any further assistance.

 

Have a great day!

 

Alden4
HP Support 

Raj_05
HP Support Community Moderator
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