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- Support Assistant needs to be uninstalled and reinstalled ea...

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09-09-2023 02:04 AM
This is a windows 10 machine, as above V9 Support Assistant needs to be uninstalled and the reinstalled each and every time I use it, Also will not show the details of other products linked to it.
SA works OK on my 17" Envy and shows the details of the other linked products.
HELP.
Solved! Go to Solution.
Accepted Solutions
09-09-2023 11:38 AM
Welcome to the HP Community --
There are just three driver updates for this system, your OS / version, and 2023.
Software and drivers for HP Z1 All-in-One G3 Workstation
Windows 10
All Drivers
Open all
The only version of the HP Support Assistant listed for your older hardware is the legacy / 8.x version of the Software.
If you feel like you must the HPSA installed, try using the older software type of the HP Support Assistant.
Before you install the legacy version,
Uninstall the HP Support Assistant from Settings > Apps > Apps and Features
Restart the computer and sign in.
HP Support Assistant | 8.2.8.25 Rev.A | 39.4 MB | Feb 17, 2016 | Download |
2023 Drivers
HP Z1 G3 Workstation System BIOS
| 01.33 Rev.A | 34.6 MB | Jan 10, 2023 | Download |
Intel Wireless LAN Drivers For Windows
| 22.160.3.2 Rev.A-DCH | 11.2 MB | Jan 18, 2023 | Download |
Intel Management Engine (11.8) Firmware Update and Utilities
| 11.8.94.4494 Rev.A | 6.9 MB | Aug 13, 2023 | Download |
If you can stand it,
Consider that you don't need the HPSA for an older system for which there are no -- or very few -- driver updates.
In fact, many people do not use the HPSA and choose to manage driver updates manually.
BIOS updates, in particular, are better managed manually: Update the BIOS only when there is reason to do so and when you have previously backed up your important files / documents to other than the local machine. Install the BIOS on a schedule that is convenient for you.
HP Device Home Page - References and Resources
Learn about your Device - Solve Problems
When the website support page opens, Select (as available) a Category > Topic > Subtopic
NOTE: Content depends on device type and Operating System
Categories: Alerts, Warranty Check, Security & Viruses, Software and Drivers, Setup & User Guides, Product Specifications, Accounts and Registration, Warranty & Repair
Open
HP Z1 All-in-One G3 Workstation
Thank you for participating in the HP Community --
People who own, use, and support HP devices.
Click Yes to say Thank You
Question / Concern Answered, Click my Post "Accept as Solution"
09-09-2023 11:38 AM
Welcome to the HP Community --
There are just three driver updates for this system, your OS / version, and 2023.
Software and drivers for HP Z1 All-in-One G3 Workstation
Windows 10
All Drivers
Open all
The only version of the HP Support Assistant listed for your older hardware is the legacy / 8.x version of the Software.
If you feel like you must the HPSA installed, try using the older software type of the HP Support Assistant.
Before you install the legacy version,
Uninstall the HP Support Assistant from Settings > Apps > Apps and Features
Restart the computer and sign in.
HP Support Assistant | 8.2.8.25 Rev.A | 39.4 MB | Feb 17, 2016 | Download |
2023 Drivers
HP Z1 G3 Workstation System BIOS
| 01.33 Rev.A | 34.6 MB | Jan 10, 2023 | Download |
Intel Wireless LAN Drivers For Windows
| 22.160.3.2 Rev.A-DCH | 11.2 MB | Jan 18, 2023 | Download |
Intel Management Engine (11.8) Firmware Update and Utilities
| 11.8.94.4494 Rev.A | 6.9 MB | Aug 13, 2023 | Download |
If you can stand it,
Consider that you don't need the HPSA for an older system for which there are no -- or very few -- driver updates.
In fact, many people do not use the HPSA and choose to manage driver updates manually.
BIOS updates, in particular, are better managed manually: Update the BIOS only when there is reason to do so and when you have previously backed up your important files / documents to other than the local machine. Install the BIOS on a schedule that is convenient for you.
HP Device Home Page - References and Resources
Learn about your Device - Solve Problems
When the website support page opens, Select (as available) a Category > Topic > Subtopic
NOTE: Content depends on device type and Operating System
Categories: Alerts, Warranty Check, Security & Viruses, Software and Drivers, Setup & User Guides, Product Specifications, Accounts and Registration, Warranty & Repair
Open
HP Z1 All-in-One G3 Workstation
Thank you for participating in the HP Community --
People who own, use, and support HP devices.
Click Yes to say Thank You
Question / Concern Answered, Click my Post "Accept as Solution"
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