how can I find my lost hp Gaming laptop?

[Mirzakhan]

Hello,
My hp Gaming laptop, which I purchased from HP for $800, has been stolen.
Is it possible to track its location using the serial number?
How can I find my laptop?

[NonSequitur777]

@Mirzakhan,

Welcome to our HP Community forum!

That’s truly unfortunate, and I can only imagine how frustrating and stressful this must be for you. Here's what I would do/try:

1. Tracking via HP Services (if enabled):

HP does not have a built-in tracking system tied to the serial number. However, if they had installed HP Wolf Security or HP’s Tile integration, they might be able to track it via those services.

 

2. Windows Find My Device (if enabled):

If you had enabled Windows’ Find My Device before the theft, you can try:

• Go to Microsoft's Find My Device
• Sign in with the same Microsoft account used on the laptop
• If it was online before being wiped, it may show the last known location

 

3. Check Google/Apple Accounts for Activity:

• If Google services (Chrome, G mail, etc.) was used, you may check recent logins or IP addresses:
  • Visit Google’s Security Checkup
  • Look for any unknown devices or login locations
• If you had Apple services (iTunes, iCloud, etc.), you could check for recent logins (just an idea)

4. Contact HP Support & Local Authorities:

• HP cannot track the device using the serial number, but if you report it to HP Support, they may flag the device in their system in case it comes in for service.
• You should also file a police report with the serial number and any receipts. If the perp tries to resell it, a flagged serial number could help authorities recover it.

 

5. Notify the Retailer (if applicable):

If you purchased it from an HP store or another retailer, you could check if the store offers any recovery or theft protection services.

 

6. Monitor Online Marketplaces:

If the criminal tries to sell it, you can check:

• Local online marketplaces (?: Facebook Marketplace, Craigslist, OLX, etc.)
• eBay or other resell platforms using your laptop's model

Btw, here’s a well-structured message (I think) you can use when contacting HP Support and local law enforcement:

---

Message to HP Support:

Subject: Stolen HP Laptop – Request for Assistance

Dear HP Support,

I am reaching out to report that my HP Gaming Laptop has been stolen. Below are the details of my device:

• Model: [Laptop Model]
• Serial Number: [Serial Number]
• Purchase Date: [Purchase Date]
• Place of Purchase: [Retailer or HP Store]

I understand that HP cannot track the laptop directly, but I would like to request that the serial number be flagged in your system. If someone attempts to request service or warranty assistance for this device, I would appreciate it if HP could notify me or the relevant authorities.

Please let me know if there are any other steps I can take regarding this issue.

Thank you for your assistance.

Best regards,
[User’s Name]
[User’s Contact Information]

---

Message to Local Law Enforcement:

Subject: Stolen Laptop Report

Dear [Police Department Name],

I am reporting the theft of my HP Gaming Laptop, which was stolen on [Date] from [Location]. Below are the details:

• Laptop Model: [Laptop Model]
• Serial Number: [Serial Number]
• Description: [Color, unique stickers, any identifiable marks]
• Approximate Value: $800
• Purchase Information: Bought from [Retailer or HP Store]

I kindly request that this report be filed and that I be notified if any stolen electronics matching my laptop’s description are recovered. If needed, I can provide proof of purchase.

Please let me know if any additional information is required. I appreciate your assistance in this matter.

Best regards,
[User’s Name]
[User’s Contact Information]

Hope this was helpful and best of luck, my friend!

Kind Regards,

NonSequitur777