cancel
Showing results for 
Search instead for 
Did you mean: 
jledereer
New member
2 1 0 0
Message 1 of 3
1,004
Flag Post

unable to configure sprout for 3d capture

HP Recommended
Hp Sprout Pro
Microsoft Windows 10 (64-bit)

Hi, I've gone thru web sites looking for a solution to why 3d capture doesn't work.   I've upgrade workspace, and drivers.  Still its a no go.   I just keep getting 'unable to configure sprout for 3d capture'.  Any ideas.

 

Thanks

2 REPLIES 2
Dmaster19
Level 3
Level 3
52 51 4 5
Message 2 of 3
Flag Post
HP Recommended

Please list the Windows version and Sprout Platform/Sprout Workspace versions. Where do you see that message? Are there any yellow bangs in Device Manager?

I am an HP employee
Was this reply helpful? Yes No
jledereer
Author
New member
2 1 0 0
Message 3 of 3
Flag Post
HP Recommended

Hi, I'm waiting for the USB key from HP with the Sprout OS, so I can upload ISO to SCCM.

Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation