while typing capitalization of c through ( left shift +c) is... - HP Support Community

RitinDogra · ‎09-15-2022

While typing we use to capitalize words by pressing shift key. My (c) key and the left shift key are working, but their combination left shift + c is not working.

normal key = zxcvbnm

caps lock on =ZXCVBNM

left shift +keys = ZXVBNM (here the combination with c is not working)

right shift + keys = ZXCVBNM (here it is working)

Laptop specifications:

HP 15s Eq0024au

windows 10 (64 bit)

Amd ryzen 5 processer

i am also facing one more issue that is whenever i used to start my laptop my WIFI option get dissappears. My driver gets remove itself always.

please help.

BeemerBiker · ‎09-15-2022

Borrow a USB keyboard and try it. If the USB one works then consider replacing your keyboard

https://www.youtube.com/watch?v=7GPOGnF15SE

You need to update your wlan driver. I cannot tell whether you have intel or Realtek. You did not list your product ID

Please bring up the device manager and look for the type of wlan (wi-fi) adapter

Drivers are here https://support.hp.com/us-en/drivers/selfservice/hp-15-e0000-laptop-pc-series/30794450/model/3367956...

one of the following should work

Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it

while typing capitalization of c through ( left shift +c) is not working.

Create an account on the HP Community to personalize your profile and ask a question