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HP Recommended
HP Laptop - 15s-eq0024au
Microsoft Windows 10 (64-bit)

While typing we use to capitalize words by pressing shift key.  My (c) key  and the left shift key are working, but  their combination  left shift + c is not working.

normal key =  zxcvbnm

caps lock on =ZXCVBNM

left shift +keys =  ZXVBNM (here the combination with c is not working)

right shift + keys =  ZXCVBNM (here it is working)

 

Laptop specifications:

HP 15s Eq0024au

windows 10 (64 bit)

Amd ryzen 5 processer

 

 

i am also facing one more issue that is whenever i used to start my laptop my WIFI option get dissappears. My driver gets remove itself always.

 

please help.

 

 

1 REPLY 1
HP Recommended

Borrow a USB keyboard and try it.  If the USB one works then consider replacing your keyboard

https://www.youtube.com/watch?v=7GPOGnF15SE

 

You need to update your wlan driver.  I cannot tell whether you have intel or Realtek.  You did not list your product ID

Please bring up the device manager and look for the type of wlan (wi-fi) adapter

Drivers are here https://support.hp.com/us-en/drivers/selfservice/hp-15-e0000-laptop-pc-series/30794450/model/3367956...

one of the following should work

BeemerBiker_0-1663252919273.png

 

 


I am a retired Principal Analyst, and a community volunteer.
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