I recently purchased a 2nd monitor after having the 2 screen setup for so long but felt that getting two monitors instead of the monitor and laptop combination would be better from a production standpoint. I have read online that alot of issues have popped up with Windows 10 and 2 monitors working. I also read about making sure that your graphic card can handle multiple monitors but I can't find any information as to what my graphic card is and how to know whether it can support multiple monitors. I have purchased a USB to HDMI adapter as well as USB C to HUB HDMI and still nothing and not sure if I am running out of options but I need help.
Welcome to the HP Support Community. I'd be happy to assist you with the HDMI issue.
Let's try these steps -
1) In the search box on the taskbar, type Device Manager, and then select Device Manager from the list of results.
2) In Device Manager, expand Display Adapter.
3) Right-click on the Display Adapter, and then select Uninstall device > Delete the driver software for this device check box > Uninstall.
4) Restart the computer.
Download and install the BIOS, Chipset drivers from this link.
I have tried the mentioned steps and still no luck. I am thinking that my laptop does not have the USB out to support the HDMI to be an option as well as the USB C port also having the same limitations.
I was wondering if I found an HDMI splitter that supported an extended screen instead of a mirror option. Let me know if this would be my best course of action.