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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎10-31-2019 02:44 PM

HP Recommended
Product: HP Stream 8 Tablet 5901

I  got the HP Stream 8 5901 tablet four years ago and did not activate the T-Mobile broadband, which is supposed to provide free 4G for the life of the device.

 

The web page through which the T-mobile could be activated is no longer available.

 

Is there anyway for me to still be able to access the free broadband? T-Mobile customer support has not been able to help.

 

Thank you.

1 REPLY 1

‎11-03-2019 11:25 AM

HP Recommended

@JG46

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details). 

Thank you for visiting the HP Support Community.

ECHO_LAKE
I am an HP Employee

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