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04-27-2017 07:03 PM - last edited on 04-27-2017 07:09 PM by Omar-E
[Personal Information Removed]
it's my account.I need my last password.
05-11-2017 07:39 AM - edited 05-11-2017 07:40 AM
Good Day. Thank you for stopping by the HP forums. I reviewed the post regarding assistance for your Microsoft Live account or Outlook password. I will be glad to assist you here.
Superb description of the issue before posting. Kudos to you for that. 🙂
I would request you to contact Microsoft in this regard to have them reset the password for you or further assistance. HP will not have this information with us.
This link: https://account.microsoft.com/account/faq that you have pasted in your post shows you steps on how to retrieve your password. Please look it up patiently and read through it. It will give you the steps to retrieve the password. If this does not help, please contact Mircosoft in this regard as HP will not have your personal information with us.
Hope this helps. Let me know how this goes. I genuinely hope the issue gets resolved without hassles and the unit works great.
To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.
Take care now and have a superb week ahead. 🙂
I am an HP Employee
02-07-2019 01:43 PM
Thank you for posting in this thread. Unfortunately based on when the last response was made, I have closed this thread to help keep comments current and up to date. We recommend starting a new thread for your issue by clicking here.
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