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- HP Community
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- Tablets and Mobile Devices Archive
- Active G2 pen connected but can't write or select

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01-20-2020 06:23 AM
Hey,
I've just finished setting up my Active G2 pen and while I can use the buttons, and see the cursor on my screen it will not write, select or tap anything. I have tried callibrating and reconnecting it but nothing seems to work. Anyone who can help me?
Thanks,
C
01-22-2020 12:40 PM
@CDutch Welcome to HP Community!
Please provide the laptop product number. So, that we will check is compatible or not.
Note: Please ensure the complete product name/number for a quicker response from the community, as we need to know what we are dealing with to provide an accurate solution:
Click here for steps on finding the information we need!
Remember: Do not share any of your personal information such as serial, phone number, email ID, etc.
http://support.hp.com/us-en/document/c03754824
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