cancel
Showing results for 
Search instead for 
Did you mean: 
ArchivedThis topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
Manusdw
New member
2 1 0 0
Message 1 of 6
976
Flag Post

Andriod version too old

HP Recommended
slate 10 HD
Other

I Have a HP slate 10HD. Great tablet... Lately my auditing app did not want to work and found out that the andriod version on the tablet is too old. 4.3.3. Is there a way to upgrade this version to a higher version?

 

Thank You!

0 Kudos
5 REPLIES 5
Betty0610
HP Support Agent
HP Support Agent
14,386 14,369 746 597
Message 2 of 6
Flag Post
HP Recommended

@Manusdw

 

Welcome to the HP Support Community.

  1. Open your Android's Settings. . ...
  2. Scroll to the bottom of the menu and tap About device. ...
  3. Tap System update. ...
  4. Tap Check for update. ...
  5. Tap Download or Yes if an update is available. ...
  6. Tap Install Now after the update has downloaded.

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thanks!


I am an HP Employee

0 Kudos
Manusdw
Author
New member
2 1 0 0
Message 3 of 6
Flag Post
HP Recommended

Hi There.

I have done this, but it tells me the system is up to date.

 

However the Andriod version is 4.3.3. This is too old to run most of the apps on the tablet including the google apps.

 

Is there another solution where a higher version of android can be installed?

 

Thanks

0 Kudos
WyreNut
Level 15
16,214 14,974 1,036 2,075
Message 4 of 6
Flag Post
HP Recommended

Sorry, HP abandoned the Android community years ago...  There are no further updates available.  😞

 

WyreNut

-------------------------------------------------
I am a Volunteer here, not employed by HP.

You too can become an HP Expert! Details HERE!


If my post has helped you, click the Kudos Thumbs up!
If it solved your issue, Click the "Accept as Solution" button so others can benefit from the question you asked!
0 Kudos
MandC
New member
1 1 0 0
Message 5 of 6
Flag Post
HP Recommended

I have an HP10G2 Tablet.  Under "About tablet" in the settings I don't have an option to update the Android Version.  I can't use anymore with my banking or quite a few other apps.  Any suggestions?  Can I update?

Thank you!

0 Kudos
WyreNut
Level 15
16,214 14,974 1,036 2,075
Message 6 of 6
Flag Post
HP Recommended

@MandC wrote:

I have an HP10G2 Tablet.  Under "About tablet" in the settings I don't have an option to update the Android Version.  I can't use anymore with my banking or quite a few other apps.  Any suggestions?  Can I update?

Thank you!


Nope, sorry.  There are no more updates available from HP.   😞

 

WyreNut

-------------------------------------------------
I am a Volunteer here, not employed by HP.

You too can become an HP Expert! Details HERE!


If my post has helped you, click the Kudos Thumbs up!
If it solved your issue, Click the "Accept as Solution" button so others can benefit from the question you asked!
0 Kudos
ArchivedThis topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation