Android HP smart application shows "some features unavailable" message after update to Android 8

[acrest]

The HP Smart application does not work anymore from my Android Phone after update to Android 8.1

The application was working fine when on Android 7.x

Now, the printer is found but it only shows the message "Some Features Unavailable":

I mainly use the scan feature which is disabled.

Note: I can use HP smart from my chromebook (with android app support) with the same printer.

Regards,

A.

[sandytechy20 · Accepted solution]

@acrest

Thanks for posting. It is a terrific place to find answers and tips! 

I understand that you are getting "some features unavailable" error after android update.

However, I will need a few details to provide an accurate solution,

• Did you update the HP Smart App?

Meanwhile, uninstall and reinstall the HP Smart app on your mobile.

This should do the trick and fix the issue.

If this helps, please mark my post as an accepted solution so that it benefits several others and please give the same public post a Kudos for my efforts to help.
Take care and have a blessed week ahead.

Cheers.

[vivek14888]

I Am facing the same issue. I also tried reinstalling the app but it is not working.

[acrest]

Hello,
For some reason it worked for me after multiple uninstall/reinstall...

I don't understand why. Some data caching I guess...

Regards

[BhargavTC]

This trick isn't helping

[YuvRaj0950]

Go to phone setting and click on aap and permission. Select the HP smart aap and click on permission and advance. Allow all permission and restart the phone. Then opne the HP Smart aap and add printer. 

Hope it will work.😀😀😀

YuvRaj 

7018062101