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dnsmlt
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Message 1 of 2
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Android keeps upgrading on startup

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HP 10 G2 tablet

Hello,

I have an HP 10 G2 tablet. On start up the Android system keeps upgrading and optimizing 1of 1 apps. 

I tried looking at settings and apps but can't figure it out on which app it is.

Please help

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asmita6658
HP Support Agent
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Hi @dnsmlt

 

Welcome to the HP Support Community. 

 

Once the tablet boots up, look at the Battery setting and find the app that is using the most battery in the last startup. This is most likely your problem. Trying uninstalling that app and restart.

 

Try these steps to -

 

1) Open "Settings". 

2) Go to "About Tablet" > "Battery Use". 

 

If the issue still persists, try a factory reset -

 

1) Swipe down twice from the top edge, and then touch the Settings icon .
2) Under Personal, touch Back up & reset.
3) Under Personal data, touch Factory data reset. 

4) Touch RESET TABLET.
5) If you set a lock screen password for your tablet, enter your password when prompted.
6) Touch ERASE EVERYTHING to begin the reset. The tablet turns oƫ. When the reset is complete, the tablet starts.

 

Note - Back-up the data before resetting the tablet. 


Let me know how that goes. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day!

Asmita
I am an HP Employee

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