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ArchivedThis topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
MaxGuldmann
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Android phone via wifi direct printning Word doc

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Can not print word dokument from my phone using wifi direct

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Betty0610
HP Support Agent
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@MaxGuldmann

 

Welcome to the HP Support Community.

 

To help you further with this, let us know the Printer name. Are you using the HP Smart App on your phone to print? If yes, uninstall and reinstall the app and then try printing.

 

Also, does this only happen while printing Word documents?

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!

 


I am an HP Employee

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MaxGuldmann
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Hej

I still can't print word documents. I have un-and installed the smart app

 

Kindly

Gitte

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Betty0610
HP Support Agent
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Do let us know the Printer name to help you further.

 

Thanks 🙂


I am an HP Employee

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