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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎12-28-2016 01:00 PM

HP Recommended

Well here we are alomost 2017 and we're still having this same problem with the Essential System Updates for Google Android--2.04.06

Update failures every time.  Does anyone have any suggestions for how to fix this?

‎12-28-2016 01:02 PM

HP Recommended

I'm getting exactly the same error and you posted this in 2015.  Any help here?

‎12-28-2016 01:30 PM

HP Recommended

Have you tried installing version 2.04.11 manually with an SD card from HP's website?

 

Instructions are located in the "Installation Instructions" tab.

 

WyreNut

 

 

-------------------------------------------------
Former Expert in the PalmOS, WebOS, and Android sections of this Community Forum.
I am a Volunteer here, not employed by HP.

‎01-04-2017 11:06 AM

HP Recommended

OK wyrenut thank you!  I went and got an SD card for this tablet and mounted it in the SD slot.  Now how do I get this download onto the card?  Can't seem to find any way to copy/paste the zip file onto the card so that I can apply the update from the SD card.  Any thoughts?

‎01-04-2017 11:25 AM

HP Recommended
@IdahoHampton wrote:

OK wyrenut thank you!  I went and got an SD card for this tablet and mounted it in the SD slot.  Now how do I get this download onto the card?  Can't seem to find any way to copy/paste the zip file onto the card so that I can apply the update from the SD card.  Any thoughts?

Have you tried using a different File Manager, such as the free File Manager HD (in the Play Store)?

 

Attach the tablet to a PC via the USB cable and see if you can move the file via Windows Explorer.

 

If you have access to a PC with a card reader, download the file using it instead of the tablet.

 

WyreNut

-------------------------------------------------
Former Expert in the PalmOS, WebOS, and Android sections of this Community Forum.
I am a Volunteer here, not employed by HP.

‎01-06-2017 05:43 AM

HP Recommended

Much belated testimony:

 

I managed solve the problem with the very helpfull HP support: the gave me a link to download the update, then instruted me to put it on a SD card an do the update from there.

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