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09-19-2017
09:46 AM
- last edited on
09-19-2017
12:07 PM
by
danny-r
Hi P,
Pls i need a link to download Bluetooth bus Enumerator & Bluetooth Stack for Win 7. My PC Prouct Name is compaq presario V3925TU, System model V3700 Notebook PC.
09-20-2017 03:40 PM - edited 09-25-2017 06:01 PM
Hi @Pachioty,
Welcome to the HP Forums!
This is a wonderful place to converse with the community, get assistance and find tips.
I reviewed your post and I understand that you want to the download link for Bluetooth drivers for Windows 7.
Don’t worry, I assure you I will try my best to get this sorted.
I checked the specification of your computer and see that the support for the driver is available only for Windows Vista.
Please refer to the below link for more details.
Hope that answers your question and you have a great day!
To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.
Take care.
Cheers!
The_Fossette
I am an HP Employee
09-20-2017 08:29 PM
Hi The_Fossette
My PC came with pre-installed Vista OS and active Bluetooth. My internal Bluetooth disappeared from device manager, after i formatted the system. I later changed to Windows 7 yet BT was not showing. I have downloaded and install "sp46063"-HP Bluetooth driver for Win 7 (32 bits), followed by "sp45222"-HP Wireless Assistant Driver for Win 7(32 bits) to turn on the Bluetooth. The drivers were successfully installed, but no BT radios and icon are showing. I believe my system has pre-installed Bluetooth hardware because it originally came with pre-installed Bluetooth radios and was working perfectly before the formatting.
I have gone to the service menu and set the BT service to "automatic" and started it. Also i went to device manager at the highlighted the Network Adapter Category and clicked the add Legacy Hardware followed the instructions to install Bluetooth Device (RFCOMM Protocol TDI), which appeared at the Device manager with a yellow triangular exclamation even when i had intalled the latest BT driver above.
If I check the Network Adapters, only the following items are listed:
- Bluetooth Device (RFCOMM Protocol TDI) #4 - with a yellow triangular exclamation
- Broadcom 802.11g Network Adapter
- Marvell Yukon 88E8039 PCI-E Ethernet Controller
- Microsoft Virtual WiFi Miniport Adapter.
Pls, how do i resolve this problem and have by BT back?
Product Name: Compaq Presario V3925TU
System Model: Presario V3700 Notebook PC
Operating System: Microsoft Windows 7 (32-bit)
Thanks.
Mr. Vincent
