-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Archived Topics
- Tablets and Mobile Devices Archive
- Bluetooth stopped working, now can not add devices

Create an account on the HP Community to personalize your profile and ask a question
Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.

08-21-2019 07:37 PM
Product: Example: PHP Spectre Folio Convertible 13-ak0xxx avilion 65XX
Operating System: Microsoft Windows 10 (64-bit)
Bluetooth was working, then showed video to someone. Bluetooth mouse quit working. Went in to turn bluetooth back on, and there was no on/off button. Search the internet, found was suggested to use hp restore, could not find. Used system restore, and still have problem. Downloaded driver from HP website, and still can not connect to device.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for?
Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.