Boot Device not found

[JuanCarlooss]

When I start my pc it says “BOOT DIVICE NOT FOUND” 

HARD DISK (3F0)

i go to system diagnostica and the screen is black with 4 options that are:

MEMORY TEST

HARD DISK CHECK

LANGUAGE

EXIT

I go to “hard disk check” and it says “ no hard drive installed” and i Dont understand because it haves a hard drive but it sound wierd but its connected because it sounds its running. WHAT SHOULD I DO? Please help. Thank you. 

[praveen196]

@JuanCarlooss Welcome to HP Community!

I understand that you are getting a Boot device not found (hard dive 3F0) error message.

The issue with the hard drive. I would suggest you contact our phone support. They will help you.

Here is how you can get in touch with phone support.
 

1)Click on this link - www.hp.com/contacthp/

2)Select the product type.

3)Enter the serial number of your device or select let HP detect your product option.

4)Select the country from the drop-down.

5)You should see the HP phone support number or Chat option listed.
 

Keep us posted,

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Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 

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