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Y4nk0
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Boot Loop

HP Recommended
HP 10 Plus 2201ra Tablet
Android 4.4 - 4.4.4 KitKat

Hello,

 

My HP 10 Plus 2201ra Tablet is booting infinitely (Boot Loop).

Additionally, i see these errors on DroidBoot (Android System Recovery): 

E: failed to mount /cache (Invalid argument)
E: Can't mount /cache/recovery/log
E: Can't open /cache/recovery/log
E: failed to mount /cache (Invalid argument)
E: Can't mount /cache/recovery/last_log
E: Can't open /cache/recovery/last_log
E: failed to mount /cache (Invalid argument)
E: Can't mount /cache/recovery/last_install
E: Can't open /cache/recovery/last_install
E: failed to mount /cache (Invalid argument)

I've done:

  • wipe data/factory reset
  • wipe factory partition
  • updated from ADB (file: update.zip | form: Windows PowerShell)
  • Update from External Storage (with the update.zip file from the HP downloads page)

 

what i should to do now?

 

Help Please

 

Yanko

 

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Flower_Bud
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Message 2 of 3
Flag Post
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@Y4nk0

Thank you for posting on HP Forums,

Flower_Bud is at your service.

 

I understand you are in need of support,

And to help you out, I'm sending out a Private message,

 

Please check your Private message icon on the upper right corner of your HP Forums profile

Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage

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SebastianH
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Message 3 of 3
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This may be caused by the internal storage of the device being corrupted, the operation missed while the data was backed up, and the inventory being restored. In general, recovery mode and CWM are effective ways to fix boot loop on Android.

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