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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎10-14-2018 06:25 PM

HP Recommended
Product: HP Pen 1MR94AA
Operating System: Microsoft Windows 10 (64-bit)

A little more than a month ago, I purchased a brand new HP Pavilion X360 14”-CD0007CA which came with a pen. However, yesterday, the pen’s tip broke off and was lost. I have not found any replacement tips online that don’t involve buying a whole new pen. Does anyone know any way I can get a tip? My pen is useless without it and will not work.

1 ACCEPTED SOLUTION

Accepted Solutions

‎10-16-2018 11:48 AM

HP Recommended

@KaiC

Welcome, thank you for joining HP Forums!

This is a great place to get support, find answers to your technical queries.

 

This is a hardware issue.

 

I have sent you a private message, to contact HP Phone support depending on the product that cannot be shared in a public post.

Can you please check your inbox on the forums page for the private message.

 

Have a great day!

Raj1788
I am an HP Employee 

View solution in original post

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3 REPLIES 3

‎10-16-2018 11:48 AM

HP Recommended

@KaiC

Welcome, thank you for joining HP Forums!

This is a great place to get support, find answers to your technical queries.

 

This is a hardware issue.

 

I have sent you a private message, to contact HP Phone support depending on the product that cannot be shared in a public post.

Can you please check your inbox on the forums page for the private message.

 

Have a great day!

Raj1788
I am an HP Employee 

Was this reply helpful? Yes No

‎11-06-2018 12:52 PM

HP Recommended

Hello,

Can you please help me with the solution. i am also facing same problem of broken pen nib.

Was this reply helpful? Yes No

‎11-06-2018 06:28 PM

HP Recommended

@SughoshD

Welcome, thank you for joining HP Forums!

This is a great place to get support, find answers to your technical queries.

 

This is a hardware issue.

 

I have sent you a private message, to contact HP Phone support depending on the product that cannot be shared in a public post.

Can you please check your inbox on the forums page for the private message.

 

Have a great day!

Raj1788
I am an HP Employee 

Was this reply helpful? Yes No
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
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