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All data saved on your device is deleted when you perform a factory reset. All apps are uninstalled. Data stored in your Google Account can be restored. Back up all important files, either on the Web or with an external storage device, before resetting the tablet. Refer to the HP support document Transferring and Backing Up Files on Your HP Tablet for more information.
From the Home screen, tap the All apps icon, and then tap the Settings icon.
In the Personal section, tap Backup & reset.
Tap Factory data reset.
Tap Reset tablet.
If you set a lock screen password for your tablet, enter your password when prompted.
The screen displays Erase all your personal information and downloaded apps? You can't reverse this action! Tap Erase everything to confirm and begin the reset.
The tablet powers off and a recovery system screen shows the reset process. When the reset is complete, the tablet reboots. Set up the tablet by following the steps in the HP support document Setting Up Your HP Tablet.
Hope this helps! Keep me posted for further assistance.
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ECHO_LAKE I am an HP Employee
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