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Radogrig
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Can not reset the admin password.

‎02-14-2018 03:58 PM

Product: HP envy x360 m6-aq105dx
Operating System: Microsoft Windows 10 (64-bit)

Hello

I took the cmos battery but it didnot remove the admin password.

i tried to hold power key for 15 sec still same issue.

i disconnect all charger and battery and cmas battery still same issue.

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Can not reset the admin password.

‎02-14-2018 04:29 PM

@Radogrig

 

When asked for the password, just hit enters 3 times.

 

Post any code you receive.

 

REO

If you need further assistance please start a new post as I no longer will be a part of the HP Support Community.
Radogrig
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Can not reset the admin password.

‎02-14-2018 04:32 PM - edited ‎02-14-2018 04:34 PM

what can i do with that code?

i51236161

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Radogrig
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Can not reset the admin password.

‎02-14-2018 04:33 PM

i51236161

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Can not reset the admin password.

‎02-14-2018 04:39 PM

@Radogrig

 

Reboot and when asked for the password enter   66867524

 

REO

If you need further assistance please start a new post as I no longer will be a part of the HP Support Community.
Radogrig
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Can not reset the admin password.

‎02-14-2018 05:00 PM

thank you so much.

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Can not reset the admin password.

‎02-14-2018 05:04 PM

Your very welcome @Radogrig

 

REO

If you need further assistance please start a new post as I no longer will be a part of the HP Support Community.
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