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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎04-29-2020 04:16 PM

HP Recommended
Product: 9CH5400123

Both my tablet, and keyboard are fully charged; but I am unable to sync my keyboard and tablet via Bluetooth.

1 REPLY 1

‎05-07-2020 01:55 PM

HP Recommended

@Boricualvr
Thank you for posting on the HP Support Community.

 

Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:

  • Did this happen after a recent window or software update?
  • Have you made any hardware/software changes?
  • Have you tried connecting your keyboard with another device?
  • Have you tried any troubleshooting steps?
  • What is the product number of your device? Use this link to find it: http://support.hp.com/us-en/document/c03754824

Hope this helps! Keep me posted for further assistance.

ECHO_LAKE
I am an HP Employee

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