Guidelines
From questions to kudos — grow your reputation as a tech expert with HP Support! Click here to sign up.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎02-03-2017 12:01 PM

HP Recommended
Product: 10 g2 tablet
Operating System: Android 5.0 Lollipop

Having trouble with Bluetooth keyboard connection.  Has been working but now when I enter security code it seems as if there is no connection from keyboard to tablet so code does not get entered.

1 REPLY 1

‎02-03-2017 01:12 PM

HP Recommended

Hello, and Welcome to the HP Support Community!

 

Try all the "simple stuff" - reboot the tablet, check the batteries in the keyboard, delete the pairing from the tablet, then start all over again!

 

Turn BlueTooth back on, turn the keyboard on (and do anything necessary to place it into "Pairing Mode"), have the tablet scan for new devices. 

 

I'm guessing it may just be the batteries in the KB.   😉

 

WyreNut

-------------------------------------------------
Former Expert in the PalmOS, WebOS, and Android sections of this Community Forum.
I am a Volunteer here, not employed by HP.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.