Cannot pair the tablet with the keyboard that came with it

[DMW9334]

An HP10 tablet that came with a keyboard purchased 5 yrs ago and never used before.  It will not pair with the Bluetooth keyboard......all the codes just get an error message

[Riddle_Decipher]

@DMW9334 Welcome to HP Community!

If that's a T1000 keyboard compatible with the HP 10 Tablet, here's what you need to do:

(If its a regular keyboard: click here for steps)

1. On the tablet, go to Settings, then Bluetooth, and then enable Bluetooth if it is not already enabled.

   Figure : Bluetooth

   

2. Turn on the power switch (1) for the keyboard, verify that the power LED (2) comes on (it only stays on for 3 seconds).

   Figure : Power switch and LED

   1. Power switch

   2. LED

3. Initiate Bluetooth pairing mode: press the Fn + Bluetooth keys.

   Figure : Keyboard

   

4. The tablet begins searching for available Bluetooth devices and the power LED begins blinking (it will blink until a device is detected or for 2 minutes). Once detected, the HP Bluetooth Keyboard T1000 appears under Available devices.

   Figure : Keyboard listed as Bluetooth device

   

5. Touch the HP Bluetooth Keyboard T1000 entry; the tablet will try to connect and a pairing request dialog appears.

   Figure : Bluetooth pairing request

   

6. Type in the pairing code and press Enter. Once pairing is complete the keyboard will be listed under Paired devices.

   Figure : Paired devices

   

Let me know how that pans out,

If you feel I was helpful, simply click on Accept as Solution to help the community grow,

That said, I will have someone follow-up on this to ensure you've been helped,

Just in case you don't get back to us within 24 - 48hrs, and have a good day, ahead.