Resolve Windows 10 related issues for your HP computers or printers by HP Windows 10 Support Center
I had problem with charging
The laptop dosen't charge , when i checked the battrey it showed me that the battrey correctly functioning but the ac adapter dosen't attached to it.
Sorry for my my language ..
The battery may be OK and just need calibration (balance / set):
The steps to check / calibrate / replace are included in this document:
HP Notebook PCs - HP Battery Alert Appears Before Windows Starts
The following solution includes a link to an article that explains Smart Battery Technology: battery use and care, how batteries perform over time, and expected battery life.
Accepted Solution - Battery won't Charge or Battery won't Hold a Charge
If you determine that you need to purchase a battery or charger for your computer, you may find the part(s) in HP PartSurfer.
Parts marked as available for purchase might be available from: HP Parts Store
Use your search engine to find the part at your favorite online store.
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