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- Tablets and Mobile Devices Archive
- Chrome not working

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08-10-2017 01:39 AM
Hi Penny and thanks for your post.
I tried the same actions, but found the automatic android updates reverted Chrome to the latest version and couldn't find a simple way to reset it for the Chrome app only. Were you able to resolve this ?
I'm very disappointed with the lack of support and response from HP on this issue, but noticed that on re-reading the thread I didn't try a personal message - if no support response from HP. I'll look into this and advise on any outcome.
Still amazed this is not being fixed or taken seriously.
08-10-2017 08:16 AM
I just don't update Chrome even through it says update available. Again, not sure if this is a good way of using it or not.......
If you get an update from personal messaging hp, please advise on a better solution.
Thank you!
09-09-2017 02:44 PM
The suggestion about reverting to factory version of Chrome and stopping Auto-updates works. Certainly not ideal, but gets an early version of Chrome working.
I'm giving up and sticking with this fix, until I can afford to replace my HP Slate.
Given the abandonment of customers, it's unlikely to be HP. Sad really.
10-03-2017 03:13 PM
Agreed and confirmed - Chrome 59 v61 now seems to re-support HP Slate tablets.
I updated my Chrome and am typing this confirmation on my HP Slate tablet. Upgrade says it includes some bug fixes, so maybe they fixed the HP support. It did need over 80Mb of space to upgrade though, all apps are seemingly bloating to ridiculous sizes!
Hope people didn't throw away their HP Slates too quickly.
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