Resolve Windows 10 related issues for your HP computers or printers by HP Windows 10 Support Center
Computer comes on showed logo then a screen about preparing windows then a screen working on features 1000/0 complete don’t turn off computer and it never goes any further
Thank you for posting on the HP Support Community.
Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:
While you respond to that, let's try these steps: Hard Reset: Follow steps from the link: https://hp.care/2GnkMa8
Hope this helps! Keep me posted for further assistance.
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ECHO_LAKE I am an HP Employee
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