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16Diego
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Computer is on but screen is black

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HP stream laptop 14-cb1xx

I’ve had this laptop for about a year and for some reason it froze so I restarted it and now the screen is just black

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Riddle_Decipher
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@16Diego Here's what you need to do, to identify the issue and resolve it accordingly:

P.S: Welcome to HP Community 😉

 

Keep us posted,

If you would like to thank us for our efforts to help you, 

Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 

Have a great day!

Riddle_Decipher
I am an HP Employee

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