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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎02-07-2020 02:32 PM

HP Recommended
Product: HP laptop
Operating System: Microsoft Windows 10 (32-bit)

How to install an operating system on hard disk. Computer says device not found

1 REPLY 1

‎02-07-2020 04:04 PM

HP Recommended

Hello, if you have suddenly this message the best option is begin by testing your hard drive or SSD. 

 

So you can execute an hardware test in your computer. For this, restart your computer by tapping F2 when it is been down for restart. You come in HP Hardware Diagnostic Interface and can execute all tests. If you have a fail please tell us. 

For more information about HP Hardware Diagnostics please see this: 
https://support.hp.com/us-en/document/c03467259

If I have been answer to your question please accept it as a solution 🙂
I am Expert from French Community, and I am doing my best to help you with your question.

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