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‎08-20-2019 10:10 AM - edited ‎08-20-2019 10:11 AM

HP Recommended
Product: Dell E2213

I was using my computer on Saturday. I woke up Monday and the computer didn't show its usual screen. It asked me to choose my country for the keyboard and then went to a restore page. It said that I had nothing on the computer, no memory or anything and needed to download something onto a disk- which I've never had a disk for. What? I really need help on if there is any way to save it. 

1 REPLY 1

‎08-20-2019 10:16 AM

HP Recommended

Hi:

 

The model you posted is for a Dell E2213 monitor, not a PC.

 

https://www.dell.com/support/home/us/en/04/product-support/product/dell-e2213/docs

 

If you own a Dell PC, I suggest you post your question in the applicable section of the Dell community support forum.

 

https://www.dell.com/community/Dell-Community/ct-p/English

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