• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended
HP Pavilion x360

I purchased a German language QWERTZ keyboard online a few years ago, stuck it in a closet and forgot about it.  I just pulled it out and Iäm attempting to connect it to my Pavilion x360.  I know that it is wireless and I assume that it is bluetooth enabled as well.  It does operate with two AA batteries and it has a small "connect" button on the bottom underneath the keyboard. I don't know what to look for in my settings however to connect it with my laptop.  Am I missing a somethingIMG_1286.jpgIMG_1287.jpg, is it not bluetooth?

7 REPLIES 7
HP Recommended

@justin_kailer


Welcome to HP Community

 

I have gone through your Post and would like to help

 

Did you get any receiver  dongle along with the Keyboard?

 

Please provide me the Keyboard Model to confirm if it's Wireless or Bluetooth

 

Thank you

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

KrazyToad
I Am An HP Employee

HP Recommended

According to the label on the underside of the keyboard the miodel number is KG-0133.  I received only the keyboard itself in the box.  No parts or attachments came along with it.

HP Recommended

@justin_kailer Here's all you need to know about connecting wireless keyboard to the device: click here for details,

If you wish to thank me for my efforts, you could click on "Accept as solution" on my post as the solution should help others too.

Riddle_Decipher
I am an HP Employee

HP Recommended

Only the keyboard came it the package.  I do not have a USB receiver for this keyboard.  Can I purchase one separately?

HP Recommended

@justin_kailer

 

I checked the specifications of the keyboard and see that it is a Bluetooth keyboard. Follow the steps in the below article to connect the keyboard to the computer.

 

NOTE: the keyboard listed in the article is different however, the steps are the same to connect the keyboard.

 

https://support.hp.com/in-en/document/c03943499

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

HP Recommended

I see the battery compartment and the pairing button, however there does not seem to be a power button (at least not one I can easily located)?

HP Recommended

@justin_kailer

 

If there is no power button then just press the connect button and see if you can pair the keyboard with the computer.

 

Let me know how it goes.

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.