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‎04-17-2020 02:33 AM

HP Recommended
Product: spectre
Operating System: Microsoft Windows 8.1 (32-bit)

I bought HP laptop 1 year back. The DOWN KEY is continously pressing by itself once i press it. Any work I do is being interrupted. If i am reading a PDF it automatically goes to the last page.  I am facing so much trouble to do anything in my laptop. What should I do???

1 REPLY 1

‎04-20-2020 05:11 AM

HP Recommended

Hi @Amit_bhandari

 

Welcome to the HP Support Community. I'd be happy to help you with the Keyboard issue. 

 

Looks like the Down-Arrow key is stuck. Please try "Notebook key sticks" from here.

 

If the issue still persists, I'd suggest you Contact HP in your region regarding the keyboard replacement. 

 

If you are having trouble navigating through the above options, it's most likely because the device is out of warranty. If yes? please send me a private message with the region you are contacting us from. Check next to your profile Name, you should see a little blue envelope, please click on it.  

 

Have a great day! 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Asmita
I am an HP Employee

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