• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
From questions to kudos — grow your reputation as a tech expert with HP Support! Click here to sign up.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended
Elite X3
Microsoft Windows 10 (64-bit)

the X3 turned off several hours ago, although the battery is fully charged and there is absolutely no way to turn it on.

 

This has happend several times already.

 

This morning was on and working perfectly and then it went off  on its own. I put it to charge and now battery is fully charged but still impossible to turn it on.

 

Any advice? 

 

the X3 is almost new, just have it for one month and a half. In perfect condition, never fell, never damanged.

 

 

 

 

1 REPLY 1
HP Recommended
I have a related problem insofar as following putting my Elite X3 into standby by closing the HP wallet case it often doesn't wake on opening. I have to soft reset, i.e., use [power] and [volume down] buttons simultaneously, to bring phone back to life. This is irritating but not a show stopper. However, it takes the shine off what otherwise is a seriously good phone, (in my opinion and for my usage)
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.