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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎08-28-2017 01:43 PM - edited ‎08-28-2017 01:44 PM

HP Recommended
Product: Elite x2 1012 G2
Operating System: Microsoft Windows 10 (64-bit)

I am having trouble using the Thunderbolt 3 dock with the Elite x2 1012 G2 and dual 4K monitors.

 

If I set the frame rate to 30fps, I can get 3840 x 2160 on both monitors with the dock and the tablet.

 

However, when set to 60fps, I can only get that resolution on one display.

The other display only offers 1920x1080 as the maximum resolution.

 

 

The dock supports full 4K on dual monitors.

 

http://store.hp.com/us/en/pdp/hp-elite-90w-tb3-dock-euro?pStoreID=epp

"Take multi-tasking to the extreme with support for two UHD/4K displays "

 

The graphics card supports full 4K on dual monitors.

Intel® HD Graphics 620

 

http://ark.intel.com/products/97466/Intel-Core-i7-7600U-Processor-4M-Cache-up-to-3_90-GHz

 

 

Any help would be appreciated.

 

Thanks.

 

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