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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎09-02-2020 04:55 PM

HP Recommended
Product: Elitepad
Operating System: Microsoft Windows 8.1 (64-bit)

Hi all.

I forgot my password and want to reset my tablet but in reset is asking me a recovery key.

My key id is: 6862ED10

Drive Label: PA12-11HV535  Windows 12/13/2018

1st time using tablet with window os. 

hope someone help me 😞

1 REPLY 1

‎09-02-2020 04:58 PM

HP Recommended

Hey Fran507 😀

 

Thank you for visiting the HP Support Community.

 

According to the Community's Rules of Participation:

 

4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.

 

Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region. 

 

Kind regards,

 

MarcusC

I work on behalf of HP.
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